Shipping policy

At Earths Own, we are committed to providing you with a seamless shopping experience, which includes prompt and reliable shipping and delivery services.

Please take a moment to review our shipping and delivery policy below:

1. Address Information: To ensure the accurate and timely delivery of your order, please provide a complete postal address, including the correct pin code, email address, and contact number, when placing your order. Double-check this information before finalizing your order to avoid any complications.

2. In-Stock Items: If the item you've ordered is currently in stock, we will prepare and dispatch it from our warehouse within 3 working days.

3. Out-of-Stock Items: In the event that some of the items in your order are not in stock at the time of purchase, we will arrange for their production and subsequent dispatch. Please allow up to 10 working days from the order date for such items to be dispatched. We will keep you informed of the progress in these cases.

4. Delivery Days and Hours: Our courier partners are equipped to deliver your shipment from Monday to Saturday, between 9 am and 7 pm. Please note that delivery times exclude public holidays and Sundays.

5. Unforeseen Delays: We understand that delays can sometimes occur due to factors beyond our control. These may include unexpected travel delays from our courier partners, transportation delays due to weather conditions, and strikes. While we strive to provide you with accurate delivery estimates, please bear in mind that such delays can occasionally happen.

6. Order Tracking: As soon as your package is dispatched, we will send you an email containing the tracking details for your order. You can use this information to monitor the progress of your delivery.

7. Free Shipping Policy: Please note that our free shipping policy will apply only when specified as part of promotional campaigns or special offers. Ensure that you take advantage of these opportunities to enjoy complimentary shipping. If you have any further questions or require additional clarifications regarding our shipping and delivery processes, please do not hesitate to contact us at contact@earthsown.in .

8. Minimum and Maximum delivery Timeline: We understand that receiving your order promptly is important to you. Our team works diligently to process and dispatch orders as quickly as possible. The minimum delivery timeline for our standard shipping option is business days. Please note that this timeline may vary based on your location and other factors, and we appreciate your understanding.
While we strive to deliver your orders well within the minimum timeframe, there are instances where external factors may cause delays. The maximum delivery timeline for our standard shipping option is business days. If, for any reason, we anticipate a delay beyond this timeframe, our customer service team will reach out to you promptly to provide updates and options.

Your satisfaction is our priority, and we are here to assist you every step of the way. Thank you for choosing Earths Own for your shopping needs.