Refund policy
At Earth's Own, we aim to provide a transparent and fair process for order cancellations and refunds. Please take a moment to review our policy below to understand the procedures and conditions associated with cancellations and refunds:
1. Order Cancellation: You may request the cancellation of your order within 9877079390 hours of placing it. To initiate a cancellation, please contact our customer support team at contact@earthsown.in or 9877079390. Be sure to provide your order details for a swift response.
2. Eligibility for Cancellation: Cancellations are typically allowed for orders that have not yet been shipped or prepared for shipment. Once an order has been shipped, it cannot be canceled.
3. Refund Process: Upon successful cancellation of an eligible order, we will process your refund within [number] business days using the original payment method used during the order placement.
4. Refund Amount: The amount refunded will generally include the full purchase price of the canceled item(s) along with any applicable taxes. Shipping charges may not be refundable, depending on our shipping and delivery policy.
5. Return Shipping: If you have already received the canceled order, you may be responsible for return shipping costs. Please refer to our Returns and Refunds Policy for detailed instructions on returning items.
6. Refund Exceptions: Some products or services may not be eligible for refunds. This could include digital downloads, personalized or customized items, or items explicitly labeled as non-refundable.
7. Refund Timing: The time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution. Please allow for processing time.
8. Contacting Customer Support: If you have any questions or need assistance with the cancellation and refund process, please do not hesitate to contact our customer support team at contact@earthsown.in or 9877079390.
9. Changes to the Policy: We reserve the right to modify or revise this Cancellation and Refund Policy at any time. Any updates will be reflected on this page. By placing an order with Earth's Own, you acknowledge and agree to abide by this Cancellation and Refund Policy.
We are committed to ensuring a smooth and satisfactory shopping experience for all our customers, and this policy is designed
